Rosauro D

Rosauro D

Cyber Security Engineer
Work experience
  • INFORMATION SECURITY Manager / CYBER Security / Risk Consultant, AUDIT, GRCJune 2016 – Present

    I am an IT Infrastructure Systems Engineer, Information Security (INFOSEC), AUDIT, GRC & CYBER SECURITY – my main objective is to provide management direction & support for Information Security in accordance w/ business requirements and relevant laws & regulations. Avoid penalties by Leading & implementing ISO 27001 / ISMS (Information Security Management Systems & NIST SP 800-53 (US Nat’l Institute for Standards & Technology – Special Publication 800-53), COBIT5, ITILv3, frameworks & methodologies, Best practices, RISK driven standards. Securing Vulnerabilities of the Enterprise as we are the 1st & last line of defense. In lay man’s term, I catch the bad guys, (hackers) and keep them OFF the System.

  • IT Audit & RISK Management Team LeadOCWEN Financials
    Dec 2015 – April 2016

    Sourcing, compiling and interpreting key IT GRC data, providing analysis and recommendations for process improvement, and generating a variety of value-added
    reports for multiple levels of the organization. Ensuring the timely execution of quarterly SOX evidence gathering and testing for infrastructure systems. Working on ISO
    27001, 27002 & 20000 Audit for ITSM processes and proving my recommendations to ITSM process managers. Working for ITIL Project for different ITIL Processes like
    Incident, Problem, Change, and Security Management and implementing according to ISO 27k & 20000 Standards. IT Security / INFOSEC Vulnerability Management VM.

    Jun 2012 - June 2015

    Responsible for Management & support Global Helpdesk / Technical Support on a 24×7 Operations utilizing both Windows, VMWARE, CITRIX, VEEAM, 6 VERISTOR SIMPANA 10, BACKUPEXEC & Linux infrastructures comprised of 20+ remote locations throughout North and South America, with several thousand of call-center and corporate users. Role involves managing member servers and domain controllers, monitoring DFS replication, automating deployment software and tasks, building software packages and supporting day to day maintenance operations. • IT Security / INFOSEC Vulnerability Management VM. Management of Helpdesk & Technical Support Team on 24×7 Global Operations

    Dec 2009 - May 2010

    Industry Call Center / IT-Enabled Services / BPO
    Responsible for ensuring the smooth operations of the company’s Information Technology Services. Reports directly to the AVP IT, VP Finance & Admin Director Responsible for the administration of the company’s Datacenter hosting servers and related equipment’s. Maintain maximum availability in terms of hardware and application Provide support for backup and recovery, file backup and recovery and disaster recovery services prepare status reports on server utilization , hardware

  • SYSTEMS ENGINEER Level 3 EMC(Enterprise Management
    Jun 2008 - Jul 2009

    Industry Call Center / IT-Enabled Services / BPO
    SYSTEMS Engineer Level 3 (Enterprise Management Centre L3 Engineer) Provides 24/7 over the SUN mode Global IT Infrastructure Support to Sonnet and JETSTAR & QANTAS Airlines of Australia. Utilizing WINDOWS 2003 / WIN2K mixed mode server on multiple CITRIX Presentation Farm servers, EXCHANGE and ESX VM Virtual Machines enterprise environment. IT Security / INFOSEC Vulnerability Management VM.

  • WINTEL Project Team LeadHewlett-Packard, Philippines AP
    May 2007 - Nov 2007

    Team Lead – HP ITO GCP RMC – WINTEL Tower /HP AsiaPacific Philippines
    HP Infrastructure Technology Organization ITO / Global Center Philippines – GCP
    Remote Management Center RMC. Project Name – P&G – Procter and Gamble NT
    Infrastructure support Client – Hewlett-Packard, GCP- Global Center P&G –
    Procter and Gamble NT Infrastructure support Project Description
    Project involves managing of globally distributed NT Infrastructure of P&G (which includes 3 large Data Centers for NA/EMEA/AP region) at GCP, Philippines. This includes maintenance of Primary ERP Supply Chain Management and its DR site, RTCIS critical manufacturing sites and other critical Financial systems
    Contribution to Project Supporting more than 9000 NT Boxes in 24×7 over the sun mode remote support environment. IT Security / INFOSEC Vulnerability Management VM. Around Six plus Years of Experience in the field of Windows

  • SR IT Helpdesk / Technical Support Engineer IIMARAFIQ | Saudi Arabia - Utilities / Power Industry
    June 02 – Sept 2005

    Providing Technical Support over a LAN / WAN / INTERNET Enterprise Network of computers utilizing Windows 2000 Servers on a Multiple Platform of Windows NT / 2000, ORACLE, SAP R/3 and AIX UNIX on a Fast Ether NET Environment. Promptly solves over the phone user queries utilizing REMEDY HELPDESK Software & IBM TIVOLI Remote Management Framework version 4.1 Software.

  • Network & Helpdesk Support Engineer IISAUDI ARAMCO
    Dec 1997 - May 2002

    •Providing Technical support over a LAN / WAN / INTERNET Enterprise Network of computers running Novell 4.11 NDS multi-context infrastructure and a Multi-Master Domain Windows NT on a Token Ring and Fast Ethernet Environment.
    •Providing Technical and System support to all levels of computer users on Hardware, Software and Network installation over an Enterprise Networks of computers, which includes Helpdesk Support to over 2,000 users of SAUDI ARAMCO Medical Services Organization (SAMSO) running Novell 4.11 NDS multi-context infrastructure and a Multi-Master Domain Windows NT

  • Computer Hardware EngineerDIGI SYSTEMS, INC
    Oct 1993 - Jan 1996

    Hardware & Software: Responsible for the Assembly, Installations, Setup & Configurations, Repairs and Maintenance of all Major products of the company. Takes care of all Clients/ Service calls and do Field works within Riyadh and Jeddah branches. I got around Two year’s valuable experience in the maintenance of all the systems products. The job involved installing computers & printers at the customer sites, imparting training and maintenance. Products: IBM 100% PC CLONES, Pentiums, 486, Laptops & Notebooks, Printers & Laser Printers (Epson, Citizen, HP, Canon, Panasonic). CREATIVE labs. Multimedia Products ranges from CD ROMS, Fax & Modems, Sound, Video, Midi & Phone

  • Bachelor's/College Degree in Computer Science/Information Technology | Major in Computer EngineeringAdamson University